Effective Date: February 9, 2026
Ajman Properties Corporation – Aqaar (“Aqaar,” “we,” “us,” or “our”) is committed to protecting your privacy and personal data in accordance with the UAE Federal Decree-Law No. 45/2021 on the Protection of Personal Data (PDPL) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (www.dusitthaniresidencesajman.com) or any other domain belongs to Aqaar, interact with our services, or engage with us regarding real estate projects in Ajman, UAE.
By using our website or services, you consent to the practices described in this Policy. If you do not agree, please do not provide your personal data.
Ajman Properties Corporation -Aqaar is the data controller responsible for your personal data. Our registered office is at 1st Floor, Grand Mall,Sheikh
Khalifa Bin Zayed St, Ajman, UAE. For inquiries, contact our Data Protection Officer (DPO) at:
– Email: info@dusitthaniresidencesajman.com
– Phone: +971 600515155
We process personal data both within and outside the UAE, ensuring compliance with PDPL requirements for cross-border transfers.
We collect the following categories of personal data, depending on your interactions (e.g., submitting inquiries, registering for newsletters, or booking viewings):
– Identification Data: Name, nationality, date of birth, gender, passport/ID number.
– Contact Data: Email address, phone number, postal address.
– Financial Data: Payment details, bank information (for reservations or purchases).
– Technical Data: IP address, browser type, device information, cookies, and usage data (e.g., pages visited).
– Marketing Data: Preferences for property types, communication consents.
– Sensitive Data: Only if necessary (e.g., health data for accessibility requests), with explicit consent.
We collect this data directly from you (e.g., forms), automatically (e.g., cookies), or from third parties (e.g., brokers with your consent).
We process your personal data for specific, legitimate purposes:
– To respond to property inquiries, schedule viewings, or process bookings.
– To provide marketing materials (e.g., newsletters on Ajman developments) if consented.
– To comply with legal obligations (e.g., real estate regulations under Ajman Real Estate Regulatory Agency – ARRA).
– To improve our website and services (e.g., analytics).
– To prevent fraud and ensure security.
We adhere to data minimization: We only collect what’s necessary.
Processing is based on:
– Consent: For marketing, cookies, or sensitive data (freely given, specific, informed, and withdrawable at any time).
– Contract Necessity: For fulfilling inquiries or bookings.
– Legitimate Interests: For website analytics or security (balanced against your rights).
– Legal Obligation: For regulatory compliance.
We may share your data with:
– Service providers (e.g., IT vendors, payment processors) under strict contracts.
– Partners (e.g., real estate brokers, legal advisors) for project fulfillment.
– Government authorities (e.g., ARRA) as required by law.
We do not sell your data. All recipients are bound by PDPL-equivalent protections.
If data is transferred outside the UAE (e.g., to Dusit Thani affiliates in Thailand), we ensure adequate safeguards, such as contractual clauses or reliance on UAE Data Office adequacy decisions.
We retain data only as long as necessary:
– Inquiry data: 2 years after last interaction.
– Contractual data: 10 years post-completion (per UAE commercial laws).
– Marketing data: Until consent withdrawal.
Data is securely deleted or anonymized thereafter.
We implement technical and organizational measures to protect data, including encryption, access controls, firewalls, and regular audits. In case of a breach, we notify the UAE Data Office and affected individuals as per PDPL Article 20.
Under PDPL, you have the right to:
– Access your data.
– Rectify inaccurate data.
– Erase data (“right to be forgotten”).
– Restrict or object to processing.
– Data portability.
– Withdraw consent.
– Not be subject to automated decisions (if applicable).
To exercise rights, contact our DPO. We respond within 30 days, free of charge (unless excessive). If unsatisfied, complain to the UAE Data Office (www.uaedataoffice.gov.ae).
Our website uses cookies for functionality, analytics, and marketing. Essential cookies require no consent; others do. Manage preferences via our cookie banner. For details, see our [Cookie Policy] (link to separate page).
We do not knowingly collect data from children under 18 without parental consent. If we discover such data, we delete it immediately.
We may update this Policy to reflect legal or operational changes. Updates are posted here with the new effective date. Significant changes will be notified via email or website notice.
For questions or complaints, contact our DPO as above. We encourage resolution directly but support your right to escalate to the UAE Data Office.
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